Returns & Exchanges

At ThruDark, we demand excellence from our gear; if your kit doesn't meet your operational requirements, you can return or exchange it within 30 days of receipt. All items must be in original, unworn condition with all technical tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Return

  Access our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare Package

  Securely pack your items in their original packaging, ensuring all protective layers are intact to prevent damage during transit.

• 3.
  Ship Items

  Generate and print your prepaid shipping label from the portal, then drop off the package at your nearest authorized carrier location.

• 4.
  Inspection & Refund

  Once our tactical equipment team inspects the return for quality compliance, your refund or exchange will be processed within 5-7 business days.